Leadership Refined By Design
Welcome to another insightful journey, where I aim to equip visionary business leaders and managers like you with the tools to help your teams reach new heights. Let’s explore the
Category: Tips (articles)
Find Lift in Common Denominators
Leading a team is a lot like piloting through dynamic skies. Both require a keen sense of awareness and the ability to recognize patterns. In business, you can find lift
Your Focus Matters – Target Fixation
In both business and hang gliding, where you choose to focus can greatly impact your outcome. As someone who has soared in the skies and coached leaders to new heights,
Customer Service Makeover
Customer service skills continually take center stage in the minds of business managers. As a consultant and coach, I’m frequently asked to provide insights into this crucial aspect of running
Rethinking Criticism: Could Questions Be the Key?
In the world of business leadership and management, one constant challenge is providing feedback and criticism effectively. Often, we resort to direct criticism, hoping it will drive the desired change.
Continue readingRethinking Criticism: Could Questions Be the Key?
A Pilot’s Guide to Emails That Get Read
In a world where digital communication reigns, email remains a critical part of our daily professional interactions. It’s our ground control, the hub from which we launch numerous tasks, discussions,
Jettison Feedback – Use This Instead
Let’s soar into a topic that’s been a point of turbulence for many managers: giving employee’s feedback. Are you a fan? Do your team members eagerly await evaluation day to
Manage Distractions Like a Pilot
As a business manager, your distractions are like the unexpected gusts of wind you would face while hang gliding. They can throw you off course if you’re not prepared for
Crowd-Sourced Leadership
Business managers, are you ready to catch some new thermals? Just like in hang gliding, where you rely on the elements and your instincts to soar, in the business world