Get More Applicants – Without Increasing Wages
Everywhere I go these days I see “help wanted” and “we’re hiring” signs. Businesses report there are not enough applicants to fill the open jobs. Leaders think the problem is solely about the wages they pay but is it? Let’s explore how you can get more applicants without increasing wages. First, step back and review […]
Optimize Your Workforce Talent
People – they are your most expensive and powerful business assets. Optimize your workforce talent and you create skilled leaders, dream teams, and productive and loyal employees. That will launch your business to new heights! Optimizing your workforce talent helps you situate people in the right places, at the right times, for the right business […]
Appreciation – Lavish it On!
Here’s what I think: Nobody ever goes to bed at night feeling over-appreciated. Think about that. Do you? Neither do I. As a leader, this is helpful to know. (As a human with personal relationships, it’s also helpful to know!) Appreciation is a primary employee motivator, as well as a relationship builder. So with appreciation […]
5 Ways to Avoid the Great Resignation
Managers have always worked hard to keep their business fully staffed with trained people. Trying to keep just the right number of employees in the right positions to run your business is a challenge. But lately, you’ve found it harder to get good people and even harder to keep the ones you have. Let’s drill […]
Customers or Employees – Who’s More Important?
Customer service is very important to business success. So as a leadership consultant and employee trainer, I’m asked to provide customer service training frequently. Employers want their employees to serve their clients or customers better to increase revenue. But here’s an important question for every manager to consider: Of your company’s customers or employees – […]
It’s Easy to Improve Your Workplace Culture
Workplace culture is the buzzword these days, but what’s that mean? It means your people look forward to coming to work on Monday. It means that they enjoy their job and their co-workers and that they feel worthwhile and valued for their efforts. Let’s talk about how to make that happen because it’s easy to […]
Level Up People Skills in Your Team
You want your people to be friendly and service-minded to each other and to your customers. A smooth running operation is desirable, so people skills are important. Do you find it hard to schedule employee training time to hone and develop interpersonal skills in the workplace? People skills are essential to keep your teams collaborating […]
Don’t Treat Employees Like Employees
What makes good employees want to work for you? Don’t be fooled into thinking it’s the money. Employees grow accustomed to their wages very quickly, even after getting a raise. They see those wages as a fair trade for doing the basic job. So if you want to improve performance, don’t treat employees like employees. […]
Leadership Behaviors Affect Staff Development
Your leadership behaviors impact staff development and employee performance. Let me illustrate with this example from the world of grade school education. A pool of students, who all tested the same academically, were divided between two teachers. Each teacher heard a different backstory. One teacher learned that his students were the cream of the crop, […]