What Good is a Positive Attitude?

What good is a positive attitude? It makes a big difference! I’m not talking Pollyanna-type optimism, but a just positive leaning. The answer is better performance. As the leader, your attitude is your approach to a situation. It is the way you look at your environment. If your attitude is too optimistic, you may fail […]
The Power of Your Smile

Consider the power of your smile. Recently, I received this email: “Hi Chris, I saw you in *** on Friday, and am sorry to say I did not recognize you with those sunglasses on. My wife and I both have different books of yours, and you have spoken in front of ***. Remembering when you […]
Avoid Trigger Word Problems

Some of the words we use trigger emotional responses in others. If you are aware of them, you won’t get unwanted reactions from someone you’re trying to relate to. Let’s talk about how to avoid trigger word problems. Although most of our communication occurs through our body language (which you can see with your eyes) […]
Improvise Your Way to Better Teamwork

At work, your teams have to take diverse, oddball, and sometimes disagreeable ideas – from each other, their bosses, their boards, or a regulator – and merge them into cohesive productive results. The team members aren’t doing it for fun and they aren’t usually laughing. It can be a struggle. But the weird thing about […]
Be Careful – When you Focus, You Filter

Have you ever watched a newborn baby take in his world? His wide eyes are looking at everything, but are not focused on anything yet. What he sees must be overwhelming. There is so much to take in. Eventually, he learns to filter out some of his surroundings and focus on one thing at a […]
Six Ways to Deal with Distractions

Distractions happen! Do you welcome anything that breaks the routine? Or do you hate getting interrupted when you’re on a roll? It usually depends on what you’re doing and how much you like doing it. And it’s influenced by what or who is distracting you. Let’s get you organized – here are six ways to […]
Optimize Your Workforce Talent

People – they are your most expensive and powerful business assets. Optimize your workforce talent and you create skilled leaders, dream teams, and productive and loyal employees. That will launch your business to new heights! Optimizing your workforce talent helps you situate people in the right places, at the right times, for the right business […]
Don’t Follow the Golden Rule!

Here’s a lesson I learned early on – don’t follow the golden rule! As a young manager, I wanted to reward my employees because they reached a lofty sales goal. I decided a staff party would be a fun way to engage and recognize everyone. You should know that I enjoy organizing and planning parties, […]
Show Interest and You’ll Get Interest

Here is the key to getting more out of the people around you. Take an interest. Be interested. Show interest and you’ll get interest. My clients who are business managers frequently ask how to get their employees more interested in the jobs that they do. They tell me that apathy has run rampant in their […]