First Impressions are Overvalued
You know the old saying, “You only get one chance to make a great first impression?” Good first impressions are critical in your business and personal relationships, right? I disagree!
Category: Communication
Don’t be Fooled by Your Perception
In business leadership (and in life) you witness, you experience, so think you know. But do you really? Don’t be fooled by your perception! I’ll illustrate this with an old
How Not to Negotiate – Make This Mistake
Whether you’re a leader or not, you need negotiation skills. Sometimes you might blow it, so it’s good to understand why. Here’s how not to negotiate. Of course, you want
How to Ruin an Apology
Sometimes it happens – you’re blindsided by someone or something that upsets you and you don’t respond with elegance and class (like you usually do.) You wish you could rewind