Frustrating, yet Fortunate Failure
Waaaaa! She was really looking forward to the taste. She was so careful, but she dropped her ice cream cone. The specifics don’t matter. As a manager, you’ve been there.
Category: Leadership Development
5 Ways to Avoid the Great Resignation
Managers have always worked hard to keep their business fully staffed with trained people. Trying to keep just the right number of employees in the right positions to run your
The Simplest Way to Build Rapport
As a business leader, you know that building rapport paves the way to smoother relationships. It helps you benefit more from the people you contact. Want to know the simplest
Level Up People Skills in Your Team
You want your people to be friendly and service-minded to each other and to your customers. A smooth running operation is desirable, so people skills are important. Do you find
Don’t Treat Employees Like Employees
What makes good employees want to work for you? Don’t be fooled into thinking it’s the money. Employees grow accustomed to their wages very quickly, even after getting a raise.
Leadership Behaviors Affect Staff Development
Your leadership behaviors impact staff development and employee performance. Let me illustrate with this example from the world of grade school education. A pool of students, who all tested the
Continue readingLeadership Behaviors Affect Staff Development
Invert Your Organizational Chart and Grow
Your business is a living organism, much like a tree. Consider your organizational chart. Does it look like a pyramid, with the boss on top and the workers on the
This is Better than Employee Engagement
Employee engagement is the latest go-to topic in the leadership training world. Engagement is important, but when I think of it, I think of a transmission in a car. When
Six Ways to Thrive Despite Obstacles
There is a solitary English daisy growing up through a pavement crack in my driveway. Actually, it’s thriving. It intrigued me so I stopped to appreciate it and see what