Professional Development & Business Consulting Services

The winds of change are turbulent, but you can still soar. I develop “aerodynamic” organizations that build momentum, reduce drag and produce lift. My business consulting services are designed to keep you, your people, and your business performing at peak levels. Plus, they are always customized to your needs, workplace, and timeframe.

Business Consultation

Customized services geared to your specific needs, such as:

  • Review marketing plan and update as needed for the future
  • Review employee onboarding and exit processes
  • Analyze customer satisfaction and identify ways to improve it
  • Look for and suggest process improvement opportunities
leadership coaching
Leadership Coaching

Work one-on-one to develop leaders, managers, and supervisors:

  • Create a self-assessment of strengths and blind spots
  • Develop goals and a strategy to improve effectiveness
  • Refine outward communication to increase team collaboration
  • Improve interactions with individual employees
Analyze and strategize
Analyze & Strategize

Analyze the relationships within your business, and recommend a flight plan:

  • Let’s start with a bird’s eye view, and discuss strengths and blind spots
  • Interview employees and get their input for performance solutions
  • Analyze teamwork and collaboration, get the flock flying in formation
  • Involve employees and teams in process improvement and future plans
professional development
Professional Development

Provide targeted interactive training to develop and hone employees’ interpersonal skills:

  • Leadership skill building that improves results
  • Communication skills for one and all within your business
  • Teamwork skills to improve collaboration and reduce stress
  • Sales & service skills to increase income and customer retention
meeting facilitation
Meeting Facilitation

Facilitate meetings that are productive, engaging, and even fun:

  • Conduct pre-interviews to understand individual viewpoints
  • Develop agenda with focus, purpose, timeline and appropriate people
  • Involve everyone, maintain balance of conversation
  • Keep meeting moving along and stay on schedule
motivational speaking
Motivational Speaking

Deliver motivating presentations to stimulate and inspire larger audiences:

  • Develop anAerodynamic Organization: How to build momentum, reduce drag, produce lift, and soar in the turbulence
  • Flying in the Face of Conventional Leadership: Ideas for more effective methods to lead today’s workforce
  • How to Fly by the Seat of your Pants: When your goals are sidelined, you’ll know how to wing it effectively

I’ve served clients in all sizes of businesses, non-profits, government entities, and schools. Like them, you can achieve the results you want – such as smoother running operations, higher productivity, less stress in the workplace, employee loyalty, and customer satisfaction. Let’s launch your organization to new heights – you haven’t peaked yet!

You did an excellent job of facilitating our employee forum!  My Board of Directors all had positive comments afterwards, and felt the discussion was meaningful and worthwhile.  In fact, Paul said, “this year’s meeting was 2000 times better than the last!”  I attribute most of that to you.  You managed to navigate us through the all questions on time and on point.

Randy Grove, GM Central Lincoln People’s Utility District

As a business owner, you get busy running the business. So I called Chris Waugh. I like her energy and approach. Chris Waugh, thank you for all your help. I would recommend your business to anyone in Lincoln County and beyond.  

Don Shuflin, Best Roofing Company

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